FAQ

The Most Thrilling Mountain Coaster in Gatlinburg & Pigeon Forge

Come experience the best alpine coaster in the Smoky Mountains! Our attraction is good family fun and a blast to ride. We are convenient to Ripley’s Aquarium in Gatlinburg, Ole Red Gatlinburg, Anakeesta, and the Gatlinburg Sky Lift Park.

 

Below are some frequently asked questions from our guests that may be helpful when you’re planning to come to Gatlinburg to ride our mountain coaster. Of course, if these don’t answer your questions, please give us a call or contact us and we’ll be happy to assist you.

General questions

Yes, absolutely. The safety of our guests is our main priority, even if it means sometimes, we have to turn away customers who do not meet the safety guidelines of height, age or weight restrictions. We keep a close relationship with the TN Department of Labor & Workforce Development and official amusement inspectors. Our mechanical department performs weekly, and monthly inspections and an annual inspection is performed by the manufacturer. Our staff performs a daily inspection of all safety devices along the track before we open the coaster. Moonshine Mountain Coaster is equipped with the manufacturer’s latest (2022) safety technology.

That is correct, the Coaster “Gatlinburg Mountain Coaster” opened in 2014 and was the first Mountain Coaster in Gatlinburg! The Coaster was sold in September of 2021 and the new ownership and management decided to rebrand, rename and upgrade the coaster to the newest safety technology.

The minimum height requirement is 38” tall (and 3 years old) to ride as passenger with someone at least 16 years of age. The driver has to be at least 56” tall to drive the sled.

To be able to ride the coaster as a passenger, you have to be at least 3 years old (and 38” tall). The person driving the cart has to be at least 16 years old to ride with a passenger (or 56” tall to ride alone. There is no age requirement to ride alone as long as the height requirement is met.)

The maximum weight can not exceed 375 pounds in dry conditions and 330 pounds in wet conditions.

Yes, 2 people can ride together as long as the driver is at least 16 years of age to be responsible for a passenger. The passenger has to be at least 3 years old and 38 inches tall. The maximum weight limit can not exceed 375 pounds in dry conditions and 330 pounds in wet conditions.

Please see our prices here.

We do offer special pricing for military, veterans, police, fire fighters, EMT, locals or groups. Please contact us at info@moonshinemountaincoaster.com if you have questions about group pricing. At this time, special pricing can only be offered at the ticket window and not online.

If you are very lucky, you may be able to challenge the manager on duty in a rock/paper/scissor game, if you win, you can win a free ride ?.

Yes, our sleds can be equipped with rain shields which will keep you dry while riding in the rain.

The Coaster is about 5 minutes long. This includes about 3 minutes going up the hill and 2 minutes going down the hill.

Yes, each sled is individually controlled by the rider. A motor is pulling each sled all the way to the top of our mountain. When you reach the top, the rider is in control of the speed going down the mountain. You control the speed by pushing forward 2 handlebars mounted to your left and right of each sled. Pushing it all the way forward will release the brakes and allow you to go full speed. By slightly pulling the handles back you can reduce the speed. Rider’s are not allowed to come to a complete stop or go too slow.

The maximum speed is about 30 MPH.

If someone is going slow in front of you, please follow the sled at a safe distance and do not bump. We will ask each rider if you enjoyed your ride when you come to the exit. If your experience was compromised due to the slow rider in front of you, please speak to our manager. (This may only apply if the person in front of you was not a family member.)

Unfortunately, pregnant women aren’t allowed to ride the Moonshine Mountain Coaster.

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306 Parkway, Gatlinburg, TN 37738

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Contact Us | (865) 430-5577

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